About this role
Role Overview
- Process customer orders and inquiries in a collaborative call center using world-class technology.
- Communicate with customers over phone, email and chat.
- Help customers navigate Uline's website and online ordering.
- Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Requirements
- High school diploma or equivalent.
- Bachelor's degree preferred.
- Prior customer service experience is a plus , but we’ll train you to provide legendary service for our customers!
- Bilingual (English / Spanish)
- fluent in both verbal and written forms.
Benefits
- Complete health insurance coverage and savings fund with employer match that starts day one !
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.