Implement our operating model built on four pillars: company strategy and positioning, operational excellence, growth, and product & technology strategy.
Identify, define, and execute the strategies required to meet growth plans and operational objectives, with a focus on continuous improvement.
Improve the operational efficiency, excellence, and scalability of your portfolio companies to optimize performance and maximize profitability.
Drive revenue growth by identifying and supporting new opportunities and growth strategies, including cross-selling and entry into new markets.
Lead initiatives and resolve issues related to sales, customer success, and research & development across your portfolio companies.
Prioritize customer satisfaction and retention by ensuring robust solutions, high-quality service delivery, and effective customer support within the portfolio companies.
Ensure portfolio companies have clear, well-executed product roadmaps, balancing R&D and maintenance investments to maximize new customer acquisition while retaining existing customers.
Oversee the development and implementation of comprehensive product strategies aligned with market trends and the business objectives of the portfolio companies.

6+ years of experience in management consulting and/or within a technology or software company.
Bachelor’s degree in business administration, finance, engineering, economics, or a related field.
Master of Business Administration (MBA) is a strong asset.
Relevant experience as a business operations leader with a commercial, customer-centric, and continuous-improvement mindset.
Experience in one or more of the following areas: sales (customer acquisition, market penetration), customer service (support and professional services), product development (R&D) is an asset.
Strong financial skills (P&L management, budgeting, forecasting).
People-oriented leader with proven experience building, leading, developing, and mentoring high-performing teams.
Experience mobilizing teams around common goals.
Excellent strategic thinking and analytical skills, with the ability to translate vision into actionable plans and deliver results.

Managing Director

Key skills