Underwriting Governance Specialist

Role Overview

• Manage the quarterly Canada Underwriting Quality Assurance process: coordinate Reviewer pool updates and assessment reassignment based on line of business and Reviewer capacity and monitor execution to achieve minimum 90% completion rate and no overdue action items.
• Track and follow up monthly on outstanding eRe completions using lists provided by the Reinsurance team.
• Play a central role in monitoring and supervisory activities for LMC Underwriting, including supporting monthly Operational Risk Management limits reviews.
• Consult with process and control owners to educate on identified deficiencies, verify corrective action plans are implemented, and ensure remediation is completed.
• Ensure compliance with all legal, regulatory and statutory underwriting requirements in a timely manner, escalating issues when appropriate.
• Support maintenance of governance and operational documentation: maintain process guidance and guidelines on Knowledge Center, assist Underwriting Officers with content management, and maintain Letters of Authority repository.
• Maintain and populate key trackers and logs, including deliverables tracker, breach calibration log for Canada, and other compliance records as required.
• Coordinate the release of the monthly Underwriting Newsletter in partnership with Underwriting Officers and Marketing.
• Promote a culture that values incident reporting; assist with identification, escalation, documentation and remediation of incidents and control failures.
• Build and maintain strong working relationships across underwriting, compliance, legal, reinsurance and other relevant teams, and participate in the broader Liberty Compliance community.
• Maintain and enhance professional knowledge of relevant external regulatory, local and global risk developments and trends that affect Canada underwriting activities.
• Perform other duties as assigned by your Manager or Underwriting Officers.

Requirements

• Post-secondary degree or equivalent experience in a related field (e.g., business, finance, risk, law, insurance)
• Previous experience in underwriting operations, compliance, governance, or a similar risk/control role within insurance or financial services
• Strong understanding of underwriting processes, quality assurance frameworks and regulatory requirements in Canada
• Excellent communication and stakeholder management skills; able to consult, influence and educate owners at multiple levels
• Strong organizational skills, attention to detail and proven ability to manage multiple monitoring and follow-up activities to strict deadlines
• Proficiency with common office tools and experience maintaining tracking logs and knowledge repositories
• Demonstrated ability to work both independently and as part of a team in a dynamic environment

Benefits

• A premier flexible work environment (a combination of on-site & remote work) supporting our employees in their pursuit of a healthy work-life balance
• Competitive health & dental benefits plan
• Market-leading pension plan
• Competitive time off policy
• External education & tuition reimbursement programs
• Employee & Family Assistance Programs
• An opportunity to get involved and become a member of one of our national employee committees – social responsibility, employee engagement, diversity, equity & inclusion