Lead Routing Analyst

Role Overview

• Create, modify, and maintain transportation routes in routing software, ensuring accuracy and compliance with district policies, transportation regulations, and service-level agreements
• Execute routing updates and change requests with a high degree of precision and ownership
• Manage data flows between systems, including imports/exports and validation of routing-related datasets
• Ensure all route assignments are properly documented and communicated to relevant stakeholders.
• Analyze routing configuration to identify opportunities to improve efficiency, reduce cost, and enhance service quality
• Develop and model routing scenarios (e.g., bell time changes, stop consolidation, capacity adjustments) and recommend optimal approaches
• Partner with Account Managers and internal stakeholders to design routing strategies aligned to school priorities and constraints
• Support and, over time, lead client-facing conversations on routing strategy, including explaining tradeoffs and cost drivers
• Define, monitor, and analyze key routing performance indicators (e.g., route efficiency, utilization, on-time performance, cost per rider)
• Identify trends, inefficiencies, and areas for improvement, and drive action against them
• Build and maintain reporting to track routing performance and inform decision-making
• Escalate risks and proactively recommend solutions to improve system performance
• Contribute to improving internal routing processes, standards, and documentation over time
• Identify and resolve data quality issues related to student assignments, stop locations, and transportation parameters
• Use Excel (or similar tools) to perform detailed analysis, modeling, and validation of routing decisions
• Support the development of more scalable analytical approaches, including automation where appropriate
• Partner closely with other Routing Coordinators to support both day-to-day execution and ongoing optimization of transportation routes
• Coordinate with Account Managers and provide real-time routing support to troubleshoot and resolve operational issues impacting service, efficiency, or student experience
• Serve as a key connector across teams, ensuring routing decisions are clearly communicated and effectively executed

Requirements

• Bachelor’s degree in engineering, operations, logistics, transportation, data analytics, or a related field preferred
• 2–5 years of experience in routing, logistics, operations, or analytical roles
• Experience with data analysis, scripting, or automation tools (e.g., Python) is a strong plus
• Strong proficiency in Excel or Google Sheets (e.g., data analysis, modeling, troubleshooting)
• Experience with routing software (e.g., Traversa, EZ Routing, or similar) preferred
• Experience with data analysis or scripting tools (e.g., Python) is a strong plus
• Self-motivation: Takes initiative, working independently with minimal supervision, setting clear goals, and driving progress.
• Systems Thinking: Ability to understand and optimize complex, interdependent systems
• Analytical Problem Solving: Approaches ambiguous problems with structure, creativity, and rigor
• Ownership & Initiative: Takes responsibility for outcomes, not just task completion
• Attention to Detail: Produces consistently accurate, high-quality work in a fast-paced environment
• Communication: Clearly translates data and analysis into actionable insights for diverse stakeholders
• User Focus: Keeps the end-user (schools, families, students) at the center of decisions

Tech Stack

• Python

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance