Prospect for new clients and develop business opportunities in the B2B segment, focusing on the construction industry (wholesalers, retailers, home centers and e-commerce).
Coordinate and develop the team of inside sales representatives (Inside Sales) and Key Accounts, ensuring alignment, productivity and high performance.
Work strategically in both Hunter (new client acquisition) and Farmer (account maintenance and expansion) models, supporting the team in negotiations and strategic accounts.
Identify and understand customer needs, guiding the team in presenting appropriate solutions from the POLAR portfolio for the construction industry.
Develop, monitor and optimize the sales pipeline, using commercial methodologies to maximize conversion and results.
Lead and support commercial meetings with new clients when necessary, acting as a technical and commercial point of reference.
Ensure proper use of system tools (Salesforce / TOTVS), guaranteeing the recording of interactions, funnel tracking and generation of performance reports.
Collaborate with the Commercial, Marketing, Operations and other departments, promoting alignment of strategies and execution of sales actions.
Encourage flexibility in the commercial approach according to the customer profile, applying consultative selling techniques (e.g., SPIN Selling).
Monitor and support the team in resolving customer requests and issues, ensuring agility, satisfaction, retention and expansion of the customer base.

Minimum of 3 years of experience in Inside Sales (IS).
Proven experience managing sales teams, including recruiting, training and developing high-performance teams.
Knowledge of negotiation methodologies (SPIN Selling, Challenger, etc.).
Ability to motivate and develop teams with a focus on achieving exceptional results.
Experience with Salesforce.
Strong analytical skills.
Strategic thinking and ability to develop and execute commercial strategies aligned with company objectives.
Self-managing and autonomous, with strong organizational and planning skills.
Proactive and team-oriented, able to work independently and collaboratively with other departments.
Flexibility and adaptability to handle different customer profiles and situations.
Excellent written and verbal communication skills, including the ability to present value propositions and conduct negotiations.
Proactive profile, strongly results
and target-oriented, with problem-solving skills.

Coordinator, Inside Sales

Key skills