System and Infrastructure Operations Analyst

Role Overview

• Help clients define their needs
• Analyze and interpret data according to your field of expertise to inform decision-making on IT solutions and best practices for quality assurance and application development
• Develop complex quality assurance execution strategies, determine their scope and write procedures and guidelines
• Analyze risks
• Write highly complex reports and test cases, propose solutions and make recommendations
• Serve as a specialist on how to implement recommendations
• Oversee the implementation of action plans to address issues in accordance with rules and parameters
• Represent the sector in terms of quality assurance practices when dealing with other Desjardins Group or non-Desjardins Group bodies

Requirements

• Bachelor's degree in a related field
• A minimum of six ten years of relevant experience
• Knowledge of French is required
• Action oriented
• Business insight
• Complexity
• Customer Focus
• Differences
• Nimble learning

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment