Senior Manager – Medical Information

Role Overview

• Support the delivery and oversight of Medical Information services provided by the Medical Information vendor.
• Support Medical Information governance and compliance by developing and maintaining procedural documents and work instructions.
• Respond to unsolicited medical information enquiries, identifying, researching, and critically evaluating medical literature to create accurate responses.
• Maintain documentation related to Medical Information, including product and contact lists.
• Conduct regular vendor quality checks and audits to ensure scientific accuracy, quality of responses, and adherence to KPIs.
• Contribute to due diligence for out‑partnering projects and support integration of products, partners, and oversight of partner‑provided medical information.
• Compile, analyse, and report metrics, including enquiry volumes, quality measures, response times, and vendor performance.
• Identify trends and insights to drive process efficiencies and inform resource planning.
• Represent Medical Information in inspections and audits as required.
• Contribute to management of the Medical Information operational budget, including forecasting, tracking, and invoice management.
• Identify opportunities for automation and operational efficiency across Medical Information processes.

Requirements

• Advanced degree in life sciences, pharmacy, or related field (PharmD, MD, PhD preferred).
• Several years experience in Medical Information within the pharmaceutical industry.
• Expert knowledge of Medical Information requirements and associated regulations.
• Experience managing outsourced vendors with strong cross‑functional collaboration skills.
• Excellent communication skills in English with the ability to communicate at all organisational levels.
• Strategic, commercial, and analytical mindset.
• Self‑starter who thrives in collaborative environments.
• High attention to detail and strong scientific accuracy.
• Excellent project management and stakeholder management skills in a fast‑moving environment.
• Strong intercultural competence and ability to work effectively in a matrix environment.

Benefits

Our benefits may vary per location. Please liaise with the Norgine TA representative to obtain more information.

If you want a multi-dimensional 3D career in a leading healthcare organisation, join us.