Manage and maintain Exchange Online and/or Exchange On-Premises (including hybrid environments) and Microsoft 365 environments.
Manage mail flow, connectors, policies, anti-spam, etc.
Manage compliance: DLP, AIP, Retention Policies, Purview.
Monitor the performance, availability, and security of email services.
Implement and maintain email policies, retention rules, and compliance configurations.
Diagnose and resolve issues related to email flow, user access, and system errors.
Administer Exchange Online Protection (EOP), spam filtering, and threat management.
Support user onboarding/offboarding processes, mailbox creation, and license management.
Collaborate with IT teams to integrate email systems with other business applications.
Ensure data protection and disaster recovery strategies for email systems.
Document procedures, configurations, and system changes.
Stay up to date with Microsoft 365 updates, best practices, and emerging technologies.

Bachelor’s degree in Computer Science, Information Technology, or a related field.
Proven experience managing Microsoft Exchange, Microsoft 365, and Promodag environments.
Strong knowledge of Entra ID, Active Directory, DNS, SMTP, and PowerShell scripting (groups, role assignment, conditional access).
Experience in email security and compliance, including DLP, AIP, Microsoft Defender for Office 365, and Purview.
Task automation (provisioning, reporting, policies).
Azure fundamentals for managing Microsoft 365 workloads.
Ability to create internal scripts.
Excellent problem-solving and communication skills.
High resilience, assertiveness, and proactivity.
Microsoft certifications (e.g., MS-102, MS-203) are a plus.
Professional proficiency in English and Portuguese.

Microsoft 365 Engineer

Key skills