About this role

Onboarding & Consulting: You guide new customers through their onboarding and show them how Flexxter digitizes their processes.
Customer Success: You are proactive and reach out to customers.
Problem Solver: When issues arise, you are the first point of contact.
Product Co‑creation: The feedback you collect feeds into the development of our new features.

Digital Mindset: You are passionate about new technologies, apps, and AI.
Communication Skills: You find the right tone—whether speaking with a tech‑savvy architect or a pragmatic construction manager.
Organized: Even when three customers need something at the same time, you keep a cool head.
Background: A degree (e.g., Business Administration, Civil Engineering, Architecture, Communication) is helpful but not required.
Languages: You speak and write excellent German and have good English skills.

Prime Location & Community: We work in a beautiful villa directly on the Eilenriede.
Flexibility & Remote Work: We trust you. Whether home office in Hannover or a week of workation abroad—so long as the results are there, you have freedom.
AI Learning Curve: You’ll learn firsthand how to build an AI startup.
Team Spirit: At our monthly team meetings everyone comes together—for updates, knowledge sharing, and good pizza.
Equipment: You receive modern equipment (laptop & co.) to ensure smooth work.

Junior Customer Success Manager – AI, Construction Tech

Key skills