Senior Strategy Manager – Employee Experience, Analytics

Role Overview

• Help business leaders make strategic decisions
• Join our team People Analytics (PA) is a small team with big scope
• Owns the end-to-end design, delivery, and continuous improvement of the Employee Listening surveys and insight products, defining user needs, testing usability, tracking adoption and effectiveness, and iterating dashboards and reports to maximize clarity and actionability for leaders and partners
• Applies behavioural science methodologies to the design, testing, and evaluation of survey data
• Develops hypotheses about behavioral drivers of culture outcomes, leads pilots, and refines approaches based on evidence
• Leads the application of advanced analytics and qualitative techniques to synthesize behavioral, survey data, sentiment, and operational employee data into actionable insights
• Develops rationale for benchmarks for chosen indicators and works with risk subject matter experts to identify risk thresholds related to appropriate Employee Listening KPIs
• Operates as a senior individual contributor with enterprise-wide accountability for the quality, integrity, and impact of Employee Listening insights, influencing outcomes across business lines and leadership levels, including the design of role and persona-based dashboards for senior leaders and managers
• Builds enterprise capability to act on employee listening insights by designing and delivering enablement for leaders, HR partners, and stakeholders
• Develops guidance, tools, and learning materials that translate insights into clear actions
• Uses advanced statistical analysis to obtain strategic insights
• Ensures effective and efficient operations in accordance with organizational values and Code of Conduct, while ensuring adequacy and adherence to operational, compliance, and risk controls

Requirements

• 5
• 8 years of relevant experience in HR or related fields
• Expertise in Employee Listening / Voice of the Employee (e.g., employee surveys) and psychometrics is mandatory
• Behavioural Science and Research methodologies (qualitative and quantitative)
• Ability to work with diverse data sources: employee surveys, behaviour data, HR data; familiarity with analytics and reporting tools
• Computational thinking and programming, data wrangling & preprocessing
• Proficiency in R, Python or statistical software packages (e.g. SAS, SPSS)
• High business and analytical acumen with excellent communication skills and demonstrated ability to influence and partner with stakeholders
• Ability to draw conclusions using data in order to answer business questions through insights and story telling to clearly communicate findings to non-technical stakeholders
• Strong understanding of the HR function, systems, and data or a demonstrated ability to quickly acquire functional expertise
• Proven ability to work collaboratively across business units, geographies, and disciplines
• Ability to manage multiple projects with competing deadlines
• Learning orientation and desire to stay ahead of the latest developments in the field of HR reporting, analytics and related technology
• Demonstrated understanding of ethical data practices and responsible use of employee data in decision-making
• Preference will be given to candidates with some combination of the following: Experience in designing and implementing A/B Testing, measuring and improving processes to enhance Employee experience, Ability to query data using SQL/BigQuery, Experience using AI to support verbatim and sentiment analyses

Tech Stack

• BigQuery
• Python
• SQL

Benefits

• Comprehensive total rewards package highlighting competitive salary and bonus structures
• Minimum 3 weeks of vacation
• Flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …