Client/Broker satisfaction and NPS
Client portfolio growth and retention
Source, lead and develop a team of clinicians, consultants, and other personnel
Lead and participate in EPIC/PSG leadership meetings
Business strategy; both clinical and non-clinical
Stewardship and operating discipline to optimize value/affordability and profitability
Pharmacy Benefit Manager and other pharmacy service provider relationship management including procurement, contracting and implementation
Overall program operations include:
Access Marketplace and individual client audit delivery (Audits conducted by Audit team)
Access Marketplace and individual client market check delivery (conducted by Pricing team)
Access Marketplace and individual client reporting (through Artemetrx and team)
Access Marketplace and individual client vendor (PBM or other) management
Product development and maintenance
Sales and Marketing support for segment
Strategic Client consulting
Support, along with other clinical leaders, overall EPIC/PSG clinical strategy
Support growth and continued development of Artemetrx tool by providing client and team insights

Extensive knowledge of PBM and specialty pharmacy environment (5 years minimum experience).
Strong verbal and written communication skills including presentation skills and client relationship management
Ability to develop strategies and implement programs that benefit EPIC/PSG and clients
Strong experience with Broker, TPA and Captive markets
Strong clinical and financial analysis skills
Strong use of various business applications including: MS Office products, Teams, Zoom, etc.
Travel required, as needed
Pharmacy background with bachelor’s degree; MBA and/or PharmD/RPh strongly preferred
Business development experience preferred

Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to 'Insurance Journal'

Vice President, Pharmacy Benefit Consulting

Key skills