About this role

Support and enhance relationships with technical account managers, operations and compliance teams at the Payment Networks
Provide guidance to Merchant Services risk, compliance, operations and business leaders
Develop reporting metrics and dashboards to demonstrate compliance and identify potential issues
Lead Change Management processes to implement changes defined by the brands
Engage with Merchant Services leaders to understand ongoing go-to-market strategy
Partner with the Payment Operations teams to ensure merchant registration and reporting requirements are properly administered

7+ years of Business Execution, Implementation, or Strategic Planning experience
6+ years of merchant experience with major payment networks (Visa, Mastercard, Amex, Discover)
Strong knowledge of the merchant acquiring and payments ecosystem
Proven ability to evaluate and scale compliance programs
Demonstrated leadership in escalation and issue management
Strong analytical capabilities
Experience working within a strong controls and compliance environment
Demonstrated project and program management experience
Working knowledge of Agile delivery methodologies and tools (such as Jira and Confluence)

Payment Network Compliance Program Manager

Key skills