Key skills
Communication
About this role
Role Overview
- Provide installation, repair, upgrade, and maintenance support for TomoTherapy and CyberKnife systems located at assigned customer sites
- Promote customer satisfaction through timely response to customer calls and effective communication
- Maintain complete and timely documentation of work activities
- Provide feedback for service-related product improvements
Requirements
- Minimum 5 years’ experience in field service, installation, and troubleshooting complex electronic equipment or bachelor’s degree in engineering with less field experience considered
- Strong system level troubleshooting skills
- Strong computer skills with an understanding of basic networking
- Ability to lift up to 50 pounds and work in a physically active environment
Benefits
- Professional development opportunities
- Health insurance
- 401(k) matching