Design and operate the tools and projects that enable our sales and operations teams to work faster, more simply, and at scale.
Structure the CRM with the Sales teams and document best practices and usage.
Scope, select, and deploy an ERP for the installation, maintenance, and logistics teams.
Redesign the end-to-end quote-to-cash process.
Launch an internal program to equip field and support teams with AI tools.
Build a solid foundation of reliable, actionable business dashboards.

Degree from a top business or engineering school.
Initial experience in consulting, a startup, or a Business Operations environment.
Strong command of digital tools and a keen interest in technology.
Ability to structure projects, manage multiple parallel workstreams, and drive them to completion.
Skills in SQL/BI, automation, or no-code tools.
Experience deploying or structuring an ERP or CRM.
Experience in supply chain and operations.
Experience leading or contributing to cross-functional projects involving multiple internal teams.

Hybrid work.
Permanent managerial contract ("Contrat cadre") and RTT days (8–12 per year, depending on the number of public holidays).
A Mac or PC, according to your preference.
60% coverage of meal vouchers valued at €9 per working day.
Sustainable mobility allowance.
Health insurance (Mutuelle) provided by Alan.
Offices located in central Paris (9th arrondissement).
Annual company offsite and frequent company events.

Business Operations Manager

Key skills