Develop and implement internal communications strategy that effectively conveys the business strategy and clarifies each Associate’s role in delivering it.
Partner with the regional Leadership Team to align the Corporate Affairs strategy with business priorities ensuring support for regional goals and objectives.
Collaborate closely with the NA Leadership Team and Operations Leadership Team to lead change management communications and transformation initiatives that support operational efficiency and business strategy execution in NA.
Provide strategic leadership on NA Leader and Associate communications, driving pride, engagement and connectivity, ensuring consistent message cascade and alignment.
Work with People & Organization leaders to bring the division’s culture and behavioral shifts to life, reinforcing the vision and strategic priorities in NA.
Lead on issues and crisis management on topics impacting NA business, reputation and Associates.
Partner with NA Public Affairs leads to ensure understanding of issues and managing their impact.
Develop and execute an owned and earned media strategy in support of business objectives and innovations, creating the environment and driving industry leadership.
Create a communications and engagement strategy for trade shows, external partnerships and visible leadership for our NA leaders.

Bachelor’s Degree required
15+ years’ experience in Corporate Affairs in an agency or in-house.
Experience in external and internal communications, as well as crisis and issues management required.
Animal health or health experience strongly preferred.
Regional leadership team experience strongly preferred.
Experience in a global matrix organization and managing relationships with senior leadership.
Exceptional writing and editing skills, strong presentation capabilities.
Ability to navigate ambiguity in a fast-growing company and manage multiple priorities simultaneously.
Strong strategic agility and ability to apply enterprise-wide thinking.
Drive for results with strong prioritization and project management skills.
Confidence to share new ideas and ways of working.
Strong influencer and relationship-builder.
High degree of comfort with senior stakeholders.
Passion for pet health; relentlessly curious with a desire to learn.

Senior Director, Corporate Affairs

Key skills