Handle alert response, triage, maintenance, expansion and development to ensure monitoring systems remain healthy and reliable.
Respond to alerts, ingestion issues, and user‑reported incidents.
Perform initial diagnosis, document findings, and resolve or escalate as needed.
Monitor and troubleshoot Elasticsearch clusters, pipelines, Elastic Agent, Logstash, and Fleet.
Participate in the on‑call rotation.
Perform service restarts, ingestion validation, and configuration updates.
Apply Linux/Unix patches and perform basic OS maintenance.
Conduct regular cluster health, capacity, and LVM/storage checks.
Support dashboard upkeep and proactive monitoring.
Verify log, metric, and trace data completeness and ECS alignment.
Perform periodic data validation.
Create dashboards and visualizations to support platform monitoring.
Use KQL or Lucene queries to validate data and investigate issues.
Provide actionable escalation details to SRE, DevOps, and Security teams.
Maintain runbooks, SOPs, and troubleshooting guides.
Communicate effectively during incidents and follow‑ups.

Bachelor's Degree or equivalent years of relevant work experience
Legal authorization to work in the US is required
we will not sponsor individuals for employment visas, not now or in the future, for this job opening
Typically requires 2+ years of relevant experience in observability, monitoring, logging, or IT operations.
Linux/Unix: Hands‑on administration, patching, networking basics, LVM, and troubleshooting.
Windows: Basic OS administration experience.
Elastic Stack: Working knowledge of Elasticsearch, Kibana, Fleet, Elastic Agent, APM, Logstash, architecture basics, and core troubleshooting.
Observability: Understanding of monitoring practices, observability concepts, dashboards, and visualization creation.
Scripting & Automation: Bash scripting, familiarity with Ansible, and experience with Python or PowerShell.
Soft Skills: problem‑solving, ability to work in a fast‑paced environment, and self‑starter mindset.
Linux/Unix engineering experience; Windows engineering experience.
OpenTelemetry (OTEL) or APM experience.
Knowledge of Ansible, Terraform, Rabbit MQ, Docker, Kubernetes, AZDO and CI/CD.
Guest‑level experience with VMware or Azure.
Project management exposure.

Health Insurance including Medical, Dental and Vision
401k
Paid Time off
Parental and Caregiver Leave
Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

Elastic Observability Engineer

Key skills