Hospice Area Director – Operations

Role Overview

• Serves as mentor to all operational team members, training and ensuring readiness for independent roles before being released from orientation.
• Provides ongoing support to office teams.
• Supports clinical operations always ensuring survey readiness
• Assists with CHAPS/Quality Improvement, including education, training, and assistance with development of process improvements to improve quality metrics.
• Drives and supports education related to documentation trends identified within PIP/TPE/ADR/Internal Reviews and ensures implementation and execution of actions plans for correction of issues identified through internal or regulatory review.
• Drives operational outcomes through management of key process, such as Bill Holds, Unverified Visits, Demonstrates ability to manage P&L and achieve organizational metrics.
• Supports effective and collaborative IDG’s, ensuring all disciplines are represented for the delivery of care.
• Promotes a safe environment for employees and patients as well as personal safety by recognizing and responding appropriately to potentially unsafe situations.
• Performs other duties/projects as assigned.

Requirements

• College graduate with 2 or preferably 4-year degree in business, health administration or nursing
• Minimum three (3) years of hospice experience is preferred
• Currently licensed as a Registered Nurse
• Ability to quickly become proficient in enterprise applications (e.g., Homecare Homebase, Workday) with intermediate knowledge of Microsoft Office

Benefits

• Competitive compensation package
• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
• Opportunities for advancement
• Comprehensive insurance plans for medical, dental, and vision benefits
• 401(K) with employer match
• Paid time off, paid holidays, family, and pet bereavement
• Pet insurance