Field Service Technician

Role Overview

• Install and maintain power transformers, including bushing replacements and leak repairs.
• Perform electrical testing: power factor, turns ratio, resistance, insulation resistance, SFRA.
• Operate and maintain transformer oil processing rigs and service trailers.
• Conduct maintenance and construction work in high-voltage, industrial, and utility settings.
• Handle post-commissioning warranty activities and emergency service calls.
• Build strong customer relationships and provide performance recommendations.
• Collaborate with sales, engineering, and marketing teams to share field service insights.
• Review and interpret technical specifications before starting work.
• Prepare detailed customer reports on testing and site work performed.
• Participate in technical training and administrative tasks.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Requirements

• Journeyman Electrician with Red Seal certification or Electrical Technologist with hands-on experience and willingness to perform mechanical work on transformers.
• Minimum 3 years of electrical field service experience, preferably with power transformers.
• Valid Canadian driver’s license with a clean record acceptable in BC, AB, SK & MB.
• Willingness to travel and work flexible hours, including international assignments (valid passport required).
• Proficient in Word, Excel, databases, email, and service software.
• Excellent written and verbal communication skills.
• Candidate must already have work authorization that would permit them to work for Hitachi Energy in Canada.

Benefits

• Health Care : Medical, dental, vision, and more.
• Financial Wellbeing : Employer-sponsored pension program with generous company match, life and disability insurance.
• Family Care : 24/7 employee and family assistance program (EAP), telemedicine access.
• Work-Life Balance : Enhanced leave programs, fitness and wellness initiatives.
• Employee Engagement and Development : Employee Resource Groups, tuition reimbursement, and on-demand learning platforms.