Treat people around you with Kindness and Compassion, build trust by demonstrating authenticity and following through on your commitments, prioritize your well-being like you do our mission, and work to build strong relationships with your colleagues by participating in communication loops to share and receive honest feedback
Craft and implement strategic plans for thoughtful digital outreach designed to engage and mobilize advocates to take action on priority issues
Ensure content is consistent in voice, style, and branding
Draft or review content intended to mobilize the public around priority issues in geographic priority areas
Manage public-facing legislative action alert content including the sourcing, editing, coding, and distribution of alerts, executing against rigorous time-sensitive deadlines
Demonstrate cultural competency and thoughtfulness in all advocacy communications with a focus on creating a diverse and inclusive space for advocates to engage
Provide copywriting, proofreading, and editing on both external and internal facing content including (but not limited to) advocacy emails, advocacy website copy, social media campaign assets, presentations, and print-based marketing collateral
Collaborate with cross-functional teams to represent the grassroots advocacy audience and ensure alignment with organizational goals and processes while maintaining advocacy voice and messaging style
Serve in a leadership capacity with cross divisional teams across the org to represent advocacy communications and team goals
Oversee digital communications to the Action Team including evergreen updates and calls to action, content designed to elevate and mobilize our advocates, and amplifying internal campaigns and messaging in geographic priority areas
Report and interpret key advocacy outreach metrics including email and action alert performance, working closely with team to adapt future messaging accordingly
Ensure Advocacy Team content is on-brand and consistent in terms of style, quality, and tone of voice
Be a steward of best practices in messaging and grammar
Compile, draft, and distribute monthly team reports to elevate internal knowledge of Best Friends’ advocacy initiatives
Identify opportunities to improve and streamline existing content and alert processes, creating new guidelines and SOPs where applicable
Other duties as assigned.
Requirements
Minimum of three years’ experience in distributed or digital organizing or campaigning (distributed campaign technology and advocacy or political organizing experience strongly preferred)
Hands-on experience with CMS and digital organizing tools including Drupal, ControlShift, Mailchimp, Hubspot, and Quorum
Other digital engagement platform experience a plus
Knowing some basic HTML/CSS also a plus
Proficiency with Microsoft Office products
Demonstrated experience in copywriting, with strong written and verbal communication skills
Project management experience, including managing projects, business relationships with internal clients, external vendors, solution providers and contractors
Strong analytical skills with experience defining, measuring and testing digital metrics (email, social, web, etc.)
Excellent interpersonal skills, including the ability to work collaboratively, build positive relationships, and manage conflict constructively
Ability to operate at a hands-on detailed level in addition to strategic thinking
Ability to anticipate needs, innovate, multi-task and excel in a fast paced, rapidly changing environment
Commitment to continued organizational movement-wide growth in diversity, equity, inclusion.