Lead Experience Strategy: Define and drive high-impact design strategies across a complex, multi-product portfolio
Steward Platform-Level Systems Thinking: Navigate the 'platform vs. vertical' tension by managing platform-wide patterns and workflows
Institutionalize Design Quality: Contribute to mechanisms for assessing, measuring, and scaling design quality
Drive Organizational Clarity and Alignment: Act as the primary bridge across initiative and product boundaries
Cultivate High-Performing Teams: Build and mentor a world-class design organization
Champion the Strategic User Voice: Influence product strategy by aligning customer-centric research with business goals

Evidence applying AI to transform design craft as well as the design of user-centered AI experiences, innovating across surfaces and interaction models
Experience with 1-to-100 product evolution with examples of experiential 'product-led growth' initiatives
Customer-centricity to the core, weaving customer stories and evidence into strategies, design work, and storytelling
Deep Enterprise B2B experience, crafting experiences for highly technical end users across a multi-stack technology platform
Demonstrated expertise being a leader of leaders, driving a team of designers to conceptualize, build, and scale experiences
Established track-record of building and leading design efforts across surfaces from setting strategies to delivering design solutions
Business acumen and ability to connect design strategy to business value.
Strong leadership, partnering, and influencing skills.
High level of comfort working within a self-directed culture and navigating ambiguity.
Deep desire to help everyone (customers, stakeholders, and employees) do their best possible work.

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Director of Product Design – Work & Enterprise

Key skills