Drive the entire project lifecycle as Glacier's technical representative, from sales support through customer acceptance, managing a wide variety of stakeholders and timelines with many interdependencies.
Partner with sales team to propose install locations that balance customer needs with Glacier’s technical capabilities.
Lead customer meetings and act as the main technical liaison with the customer throughout the project process ensuring clear communication and high satisfaction.
Develop project schedules, track milestones, and lead coordination between internal teams and external partners to ensure seamless execution.
Serve as the central point of contact for project updates, ensuring clear communication of goals, responsibilities, and progress to cross-functional teams and our customers.
Lead and support cross-functional teams, fostering collaboration and alignment across all phases of the project lifecycle from sales support through customer kickoff, manufacturing, installation, and customer acceptance testing while resolving competing priorities.
Participate in on-site installation and calibration of robot as the main customer liaison.
Continue to refine, optimize, and document Glacier’s robot deployment and ops project management strategies and processes to ensure an on-time deployment each time.

Bachelor’s degree in Engineering or equivalent experience preferred plus 5 years of professional experience, including at least 5 years of experience in project management and 2 years of experience working with customers as the main point of contact
Experience in leading complex projects, including customer and project management, risk mitigation, timeline coordination, and project installation
Hands on experience with hardware products, including evaluating technical tradeoffs; bonus points if it’s in the robotics or manufacturing spaces
Ability to travel and work on-site up to 20% of the time (up to 2 weeks at a time, typically for initial deployment or sales support), including nights and weekends
Experience with 3D CAD
Ability to work from our San Francisco office at least two days each week
Self-starter mentality; you will be responsible for defining and managing major project timelines with little guidance, and finding creative ways to resolve a variety of potential project obstacles.

Competitive equity compensation
Mission-Driven Work – Be part of a company dedicated to sustainability and ending waste, with technology recognized as one of TIME's Best Inventions.
Cross-Functional Impact – Lead high-stakes projects where your decisions directly shape customer success and environmental outcomes.
Hands-On Robotics Deployment – Get boots on the ground at recycling facilities, managing real robot installations that divert tons of waste from landfills every day.
Fast-Paced Growth – Join at a pivotal moment as we scale our fleet from production to nationwide deployments, with robust pipeline ahead.
Backed to Succeed – Our founders bring experience from Facebook and Bain, and we're supported by top-tier investors with deep technical and industry expertise.

Senior Project Engineer

Key skills