Business Intelligence and Data Analytics Manager

Role Overview

• Own the day-to-day performance, reliability, and integrity of the BI and analytics platform.
• Ensure consistent, accurate, and timely reporting across the organization.
• Monitor system performance and proactively resolve issues to minimize business disruption.
• Maintain strong data quality standards while coordinating platform enhancements across integrated systems.
• Manage platform updates, enhancements, and user support processes.
• Partner with commercial, finance, and operational teams to understand reporting needs and evolving business priorities.
• Translate business requirements into practical, scalable analytics solutions.
• Deliver actionable insights that support revenue growth, margin improvement, pricing effectiveness, and operational efficiency.
• Support budgeting and forecasting processes with accurate and timely data.
• Identify and prioritize opportunities to expand dashboards, reporting frameworks, and data models.
• Integrate new data sources and enhance data accessibility across functional teams.
• Contribute to and execute against a forward-looking roadmap that balances operational stability with modernization and scalability.
• Partner with external consultants on larger enhancement or transformation initiatives.
• Establish and reinforce standards for data governance, documentation, and reporting consistency.
• Strengthen data validation and quality control processes.
• Promote data literacy and encourage effective adoption of analytics tools across the organization.
• Evaluate and measure the effectiveness of analytics initiatives against defined business objectives.

Requirements

• Typically 8 or more years of increasing responsibility and complexity in terms of any applicable professional experience.
• Experience contributing to BI modernization or platform expansion initiatives
• Experience working with external consultants or third-party implementation partners
• Working knowledge of data governance frameworks and best practices
• Experience in distribution, healthcare, or multi-entity business environments
• Demonstrated hands-on experience developing and maintaining enterprise BI platforms and reporting environments
• Experience supporting production BI systems in complex, multi-system environments
• Strong experience integrating and reporting from ERP and CRM systems
• Proven ability to manage platform operations while delivering enhancements and new capabilities
• Experience partnering with IT teams on infrastructure, security, and integration initiatives
• Strong stakeholder engagement experience across functions
• Strong hands-on technical capability with the ability to independently design, develop, and maintain BI solutions
• Operationally disciplined with a focus on system stability, performance, and data accuracy
• Business-oriented thinker who connects analytics outputs to measurable financial and operational outcomes
• Strong prioritization and time management skills with the ability to balance daily operational support and longer-term enhancement initiatives
• Collaborative and solutions-focused, with the ability to work effectively across IT, business teams, and external consultants
• Self-directed and accountable, with the ability to operate effectively in a high-ownership, individual contributor role
• Continuous improvement mindset with a proactive approach to identifying system and process enhancements.

Tech Stack

• ERP

Benefits

• Medical, Dental and Vision Coverage
• 401K Plan with Company Match
• PTO
• Paid Parental Leave
• Income Protection
• Work Life Assistance Program
• Flexible Spending Accounts
• Educational Benefits
• Worldwide Scholarship Program
• Volunteer Opportunities