Partner with Account Executives to tailor solutions, product use cases, and ROI narratives to client needs
Create and contribute to thought-leadership content, including change management guides, trend reports, and best-practice playbooks
Represent the company at hosted events, industry conferences, virtual webinars, and client events as a confident, engaging speaker
Act as a trusted advisor to prospective and current clients, lending credibility and insight throughout the sales and expansion process
Leverage first-hand operational experience to build rapport with executives, corporate leaders, and onsite teams
Deliver presentations, panels, and workshops that demonstrate deep industry understanding and thought leadership
Analyze AI performance data to identify optimization opportunities and support ROI storytelling
Collaborate with Customer Success to ensure clients are maximizing automation, efficiency, and adoption
Help develop scalable playbooks, frameworks, and training materials that enhance customer outcomes
Serve as the voice of the customer for our Product Management team — identifying pain points, feature opportunities, and unmet needs
Review and test in-development features, providing actionable feedback from an operator’s perspective
Monitor industry trends to anticipate customer needs and inform roadmap prioritization
Requirements
5–10 years of experience in regional or corporate multifamily property management roles
Demonstrated experience with public speaking, including internal or industry presentations, webinar-participation, written content, or industry thought leadership
Deep understanding of the fee-management business model and the interplay between owners, operators, and onsite teams
Broad exposure to leasing, marketing, operations, accounting, maintenance, and business development
Demonstrated success in change management and driving technology adoption
Analytical and data-driven mindset with the ability to interpret performance data and craft compelling ROI narratives
Excellent verbal and written communication skills; comfortable presenting to executive audiences and on stage
Collaborative, entrepreneurial, and naturally curious with a passion for shaping the future of multifamily operations
Benefits
Equity in the company
Medical, Dental and Vision premiums covered at 100%
Fully paid parental leave
Commuter benefits
401k benefits
Monthly fitness stipend
A collaborative in-office environment with an open floor plan, fully stocked kitchen, and company-paid lunch
Fun company social events through our Elise and the City program
Unlimited vacation and paid holidays
We'll cover relocation packages and make the move exciting, not painful!