Partner Technical Enablement: Advise third-party developers and partner teams on best practices for designing, building, and integrating apps using our APIs.
Review partner solution architecture and integration plans.
Support partners with hands-on troubleshooting (e.g., using Postman to debug API requests)
API Solutioning Support: Review partner technical architectures, propose scalable and secure integration solutions, and help troubleshoot implementation challenges.
App Certification: Lead the technical certification process for partner apps before they are published on our App Marketplace; ensure apps meet functional, security, and compliance standards.
Validate app compliance with security, quality, and functional requirements.
Document and communicate feedback clearly to partners; help them remediate issues.
Maintain records of certification progress and partner technical status.
Technical Documentation & Guidance: Support partners in understanding API documentation, Postman collections, and other integration tools.
Contribute to or improve technical documentation, integration guides, and Postman collections.
Run technical workshops or office hours for partner enablement when needed.
Cross-team Collaboration: Work with internal product, engineering, and marketplace operations teams to continuously improve certification criteria and partner onboarding experience.
Technical Advocacy: Capture partner feedback and provide insights to improve API offerings and partner experience.

4–7 years in a technical role involving API integrations, solutions engineering, partner enablement, or technical account management
Prior experience working directly with external partners or customers on integrations
Familiarity with SaaS ecosystems and app marketplaces preferred
Strong hands-on experience with RESTful APIs, including API design, testing, and troubleshooting
Proficiency using Postman for API testing and documentation
Solid understanding of authentication frameworks (e.g., OAuth 2.0)
Experience advising external technical teams or customers on integration projects
Strong problem-solving and communication skills
Strong persuasive communicator; able to effectively engage with different work styles and both technical and non-technical audiences
Strong writing, presentation, and project planning skills
Self-motivated, goal-oriented, with excellent organizational skills
Proven ability to deliver on commitments and timelines
Demonstrates leadership qualities: professionalism, positive attitude, proactivity, critical thinking, strategic thinking, and influence

Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

Partner Solutions Architect

Key skills