Associate Solutions Architect

Role Overview

• Own end-to-end implementation of customer demo and POC environments
• Configure CRMs, support, or communications tools with custom fields and workflows
• Simulate user behavior with automation, triggers, and AI-powered interactions
• Advise customers on demo structure, pacing, and storytelling best practices
• Participate in agile ceremonies (standups, sprint planning, retros) and manage delivery timelines
• Write technical tickets and maintain documentation for repeatable processes
• Continuously explore AI-driven improvements to workflow and productivity

Requirements

• 3–5 years in Solutions Architecture, Sales Engineering, Implementation, or related roles
• Strong experience with technical documentation and ticket writing
• Familiarity with APIs, automation logic, CSV/JSON data handling
• Experience working in agile environments (standups, retros, grooming)
• Demonstrated use of AI tools (e.g., ChatGPT, Claude, automation platforms) for efficiency
• Advanced English (C1/C2) with excellent written and verbal communication
• Must be based in Rio de Janeiro or Niterói, aligned with U.S. business hours

Benefits

• Generous equity package
• Unlimited PTO (with minimum recharge expectation)
• Mental health, fitness, and learning allowances
• Remote and office setup allowances