Office Manager

Role Overview

• Respond promptly to customer inquiries and complaints fully and with a resolution
• Partner with other members of management to set up and maintain customer and vendor accounts
• Assist with the entire new hire process with dedicated Recruiter and Onboarding Team in HR
• Manage local A/P process by creating purchase orders, reviewing local A/P invoices, and communicating with local vendors and Corporate Accounting
• Manage local A/R process by ensuring all customers are invoiced timely and accurately
• Ensure adherence to all company policies, safety rules and regulations
• Complete daily, weekly and monthly operations reporting including payroll, production reporting, and shipping and receiving
• Perform general clerical duties including mail sorting and processing, answering phones, maintaining company bulletin boards, and dispatching drivers
• Order and maintain office supplies, personal protective equipment (PPE), and first aid inventory
• Facilitate operational requirements by scheduling and completing administrative projects as needed

Requirements

• High school diploma or equivalent required
• Four-year college degree or 3-5 years relevant experience preferred
• Strong MS Office skills
• Minimum of 2 years of experience working in a customer service environment
• Ability to manage demanding timelines
• Ability to work independently and manage time efficiently
• Must be 18 years of age or older
• Prior Manufacturing and/or Transportation background is preferred
• Bi-lingual (English and Spanish) is preferred

Benefits

• Competitive Pay, Holiday Pay, and Daily Pay – Access to your earned wages before payday!
• Referral Bonuses
• Long-Term Career Advancement
• Paid Time Off
• Medical, Dental, Vision, Basic Life, AD&D, and Short-Term & Long-Term Disability insurance for Eligible Full Time Employees
• 401(k) Retirement Plan
• Great Team Environment