Key skills
Communication
About this role
Role Overview
- Interacting with field personnel via phone, email, IM chat and SMS text messages
- Communicating with customers by making outbound calls, answering all incoming calls and via SMS text messages
- Managing dashboards, reports and files as needed
- Working on multiple customer records simultaneously
Requirements
- Fluency in both Spanish and English
- Basic keyboarding and computer skills
- Ability to navigate and use multiple computer programs at once
- Excellent verbal communication and listening skills
- Clear speaking voice
- General knowledge of U.S. geography
- Willingness to incorporate feedback to constantly improve performance
Benefits
- Train and work on site, in office
- Career path available!
- Competitive hourly base
- Opportunity for base pay merit increases based on performance