Develop and track project timelines focused on product, covering the full scope from initiation through implementation, stabilization, and handover;
Translate operational needs to the Product team to drive appropriate product changes;
Monitor feature development by the Product team and filter what should be implemented in operations (when and how);
Responsible for overseeing tests of new product features;
Define processes that ensure successful implementations, as well as the metrics to be monitored, covering the entire project scope with a product focus, including operational and system-related aspects;
Ensure execution of projects by internal and external resources;
Ensure all projects are delivered on time, within scope, and within budget (when applicable);
Review software specifications and changes with the Product team to ensure alignment with operational requirements;
Develop project tracking reports for Product initiatives;
Interact with multiple teams to consolidate information;
Document decisions, processes, and risks;
Propose solutions and drive improvements to work methods and systems quickly;
Collect and analyze data;
Implement reports as needed;
Implement improvements, define new processes, and ensure action plans are executed with related teams.

Bachelor’s degree in Engineering, Business Administration, or related fields;
Experience leading improvement projects such as Kaizen and/or GEMBA, as well as process mapping;
Proven experience leading improvement initiatives;
Proficiency in SQL;
English – Advanced;
Advanced proficiency in MS Office;
Experience with Lean, PDCA, and other continuous improvement tools;
Preferred: Green Belt certification and proficiency with data visualization/extraction tools such as Power BI and Data Studio.

Mid-Level Operational Excellence Analyst

Key skills