Regional Claims Analyst

Role Overview

• Responsible for assisting in the development and monitoring of claim policy, standards, procedures and strategy in their assigned branch offices.
• Responsible for building a team relationship between assigned offices and corporate claims.
• Assists the branch offices with technical guidance on losses.
• Acts as liaison between the branch offices and Corporate Claims by monitoring and supporting claim policies and procedures.
• Provides input/recommendations when corporate claim policies or procedures are formulated or changed.
• Analyzes the exposure of cases, commits the case with senior management and makes recommendations for future handling action plans.
• Participates in claim reviews of branch offices by the Corporate Claims Department.
• Ensures that detailed action plans are formulated by branch offices that address any opportunities for improvements outlined in the claim reviews.
• Coordinates and represents the Company at policyholder claim reviews at major insureds according to senior management direction.
• Prepares case updates analyzing exposures and providing recommendations.

Requirements

• 6+ years of Workers' Compensation technical experience required.
• High School Diploma Or equivalent Bachelor’s Degree or equivalent combination of training/experience, professional insurance designation and/or insurance related education
• 6+ years of Workers' Compensation technical experience handling highly complex claims in a regional/corporate claims environment with preferred experience in catastrophic claims management.
• Demonstrated skill in coaching individuals through detailed instruction, frequent interaction, and repeated practice.
• Demonstrated oral and written communication skills, negotiation skills, and influence management skills.
• Advanced understanding of the tenants of insurance and legal principles: knowledge of W/C coverage’s and services.
• Experience in handling catastrophic cases (spinal cord injuries, brain damage, severe burns, etc.) preferred.
• Technical experience in a multi-state workers' compensation environment preferred.
• Valid Driver License in good standing.
• Occasional overnight travel required.

Benefits

• Medical, Dental and Vision Insurance
• Flexible Spending Accounts
• Paid Parental Leave
• Life, AD&D and Disability Insurance
• 401(k), Employee Share Purchase Plan (ESPP)
• Education and Training Reimbursement
• Paid Leave: 3 weeks/year
• Vacation, 2 weeks/year
• Sick Leave
• 10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays
• Employee Assistance Program (EAP)