Develop and lead a team of Service Specialists who provide pest detection, elimination, and prevention solutions
Lead a team of 8-10 Service Specialists responsible for day and night route management while ensuring service excellence and compliance
Take an active role in hiring, assessing, and developing associates
Ensure your team achieves their financial and service delivery goals
Pursue sales and new business opportunities
Coordinate initial services and maintain inventory
Perform QA visits
Build and maintain customer relationships within the market
Be a champion of safety and ensure your team upholds strong safety practices and values

High School diploma or equivalent
3 years of field support or service-related industry experience
Ability to work overnight shifts as needed
Ability to obtain required pest certification and/or business licensing pursuant to state/local law
Current and valid Driver’s License
3 years supervisory or team leadership experience in a field support or service-related industry (preferred)
Bachelor’s Degree (preferred)
Proven record of meeting customer needs, quality service delivery and meeting business objectives (preferred)
Exceptional communication and organization skills (preferred)
Good decision-making and problem-solving skills (preferred)
Prior experience in value added sales and/or new account generation (preferred)
Prior budget and P&L responsibilities (preferred)
Bi-lingual – English and Spanish (preferred)

Starting Day 1 access to our comprehensive benefits package including medical, dental, vision
Matching 401k
Company paid pension
Stock purchase plan
Tuition reimbursement
Paid parental leave
Select discounted childcare resources
Access to best-in-class resources, tools, and technology
Vacation (12 days)
Holidays
Employee stock purchase plans (Full-Time Associates)
Employee assistance program
On-Site childcare and fitness facilities may be available at select Ecolab locations

Field Operations Manager

Key skills