Partner with Finance, Procurement, Supply Chain, and Compliance teams to gather, analyze, and document business requirements.
Translate business needs into functional specifications for NetSuite and Coupa implementations and enhancements.
Lead process mapping, gap analysis, and future-state design initiatives.
Serve as a functional expert for NetSuite modules including: Financials (GL, AP, AR, Fixed Assets), Procure-to-Pay (P2P), Order-to-Cash (OTC), Inventory & Supply Chain.
Configure and support workflows, saved searches, reports, roles, and permissions.
Support integrations with Coupa, banking systems, and third-party applications.
Assist with month-end, quarter-end, and audit activities.
Act as a hands-on functional lead for Coupa: Requisitions, PO, Invoicing, Expenses, and Supplier Management.
Troubleshoot integration issues between Coupa and NetSuite.
Drive process improvements to enhance P2P efficiency and controls.
Ensure systems and processes align with SOX, GxP, and internal controls.
Support system validation documentation (e.g., requirements, testing, traceability).
Participate in audits and inspections as needed.
Lead UAT planning and execution, defect management, and sign-off.
Develop training materials and conduct end-user training.
Provide post-go-live support and continuous improvement.

7+ years of experience as a Business Analyst, preferably in pharma or life sciences.
Hands-on functional experience with NetSuite ERP (minimum 3–5 years).
Hands-on experience with Coupa (Procurement, Invoicing, Expenses).
Strong understanding of Finance and Procure-to-Pay processes.
Experience with system integrations (NetSuite–Coupa strongly preferred).
Excellent documentation, communication, and stakeholder management skills.

NetSuite ERP, Coupa Business Analyst

Key skills