Key skills
Communication
About this role
Role Overview
- Co-design experimentation roadmaps with customers, considering their media plan and operating goals
- Shepherd customers through the entire experimentation process, from design to implementation, interpretation, and action steps
- Advise customers on best practices to maximize value and ROI from the platform
- Serve as a trusted partner on interpretation of test results and how to take action
- Identify risks or escalations and manage those with a complete ownership mentality
- Create collateral, resources, playbooks, and workflows that balance quality of service with designing for scale
- Partner with Product, Science, & Engineering teams to translate customer requests into scalable product features
- Own customer renewals and identify qualified cross-sell opportunities
Requirements
- 4+ years of experience as a growth marketer or in a marketing science role
- Fluent understanding of paid media buying
- Deep empathy for growth marketers’ measurement needs
- Experience in a customer relationship management role
- Strong ability to interact and collaborate with key stakeholders within customer organizations
- Excellent written communication and experience presenting to customers and executives
- Demonstrated track record in an early-stage company or highly ambiguous environment
Benefits
- Flexible PTO
- take time when you need it!
- Equity – Startup environment with part-ownership in our successes
- Top of the line health, dental, and vision insurance
- multiple plan options so you can pick what fits you best
- WFH stipend to support the set up you need to be productive
- Events & Offsites – opportunities to connect and celebrate in real life!
- Free Lunch – Grab a bite on us when you choose to work from the office (hub locations include SF, NYC and Seattle)
- New Parent Leave – take time to welcome your newest Hausmate