manage the provision of stable, resilient, reliable applications
identify and automate manual tasks
implement observability solutions
collaborate with feature teams to understand application changes
participate in delivery activities
address production issues
contribute to site reliability operations including production support, incident response, on-call rota, toil reduction, application performance
lead improvement to release quality into production

experience of supporting live production services serving customer journeys
demonstrable knowledge of ITIL processes
IT Security principles
hands on experience with Azure Cloud
full-stack observability using tools such as Log Analytics, Application Insights, and Grafana
expertise in AWS infrastructure
containerisation platforms like Docker, Kubernetes, OpenShift
strong hands-on experience in cloud security governance
WAF implementation
designing, implementing, securing, and optimising cloud-native environments
strong understanding of the Identity and Access Management domain
authentication, authorization, federation, SSO, MFA, lifecycle management, directory services, policy enforcement framework
experience in Unix/Linux, SAML, OAuth/OIDC, Java REST Web Services, Oracle Database, Shell scripting, and Ansible

Site Reliability Engineer – Cloud, AVP

Key skills