Deployment Workstream Lead – Administrative Specialist, VA EHR

Role Overview

• Provide operational leadership for the assigned workstream, guiding teams through planning, execution, and post-go-live activities.
• Manage day-to-day workstream operations, ensuring issues are resolved promptly and effectively.
• Coordinate workstream contributors across technical, functional, and site-based teams.
• Lead strategic and tactical planning efforts to align workstream activities with the overall deployment roadmap.
• Identify risks, dependencies, and mitigation strategies to ensure smooth execution across multiple sites.
• Ensure all activities comply with organizational, regulatory, and security requirements.
• Serve as the primary point of contact for the workstream, enabling effective communication across diverse stakeholder groups.
• Provide structured updates to leadership and executive stakeholders on progress, risks, escalations, and metrics.
• Cultivate trusted relationships with client teams, vendor partners, and internal program areas.
• Proactively identify, document, escalate, and resolve risks and issues affecting deployment success.
• Support triage and incident management workflows, forums, and related operational processes.
• Document and escalate patient safety issues through established channels for timely resolution.
• Prepare and deliver workstream materials including data analyses, dashboards, presentations, and written documentation.
• Produce metrics and reports that support visibility, decision-making, and continuous improvement.
• Maintain accurate tracking tools, dashboards, and status reports.

Requirements

• Bachelor’s degree and 5+ years of progressive electronic health records (EHR) support outcome-based functional capability of an assigned workstream across any phase of EHR implementation
• 3+ years of direct project management and stakeholder engagement experience supporting EHR activities for a software as a service (SaaS) managed EHR solution
• Proven experience working in a clinical environment supporting project management
• Proven proficiency with MS Office Suite (Excel, PowerPoint, Project)
• Strong organizational, communication, and problem-solving skills
• Must be able to obtain a Position of Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting.

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Remote work options