Deployment Workstream Lead – Administrative Specialist, VA EHR
United States
Full Time
2 hours ago
$146,625 - $198,375 USD
Visa Sponsor
Key skills
GoSaaSLeadershipProject ManagementCommunicationRemote Work
About this role
Role Overview
Provide operational leadership for the assigned workstream, guiding teams through planning, execution, and post-go-live activities.
Manage day-to-day workstream operations, ensuring issues are resolved promptly and effectively.
Coordinate workstream contributors across technical, functional, and site-based teams.
Lead strategic and tactical planning efforts to align workstream activities with the overall deployment roadmap.
Identify risks, dependencies, and mitigation strategies to ensure smooth execution across multiple sites.
Ensure all activities comply with organizational, regulatory, and security requirements.
Serve as the primary point of contact for the workstream, enabling effective communication across diverse stakeholder groups.
Provide structured updates to leadership and executive stakeholders on progress, risks, escalations, and metrics.
Cultivate trusted relationships with client teams, vendor partners, and internal program areas.
Proactively identify, document, escalate, and resolve risks and issues affecting deployment success.
Support triage and incident management workflows, forums, and related operational processes.
Document and escalate patient safety issues through established channels for timely resolution.
Prepare and deliver workstream materials including data analyses, dashboards, presentations, and written documentation.
Produce metrics and reports that support visibility, decision-making, and continuous improvement.
Maintain accurate tracking tools, dashboards, and status reports.
Requirements
Bachelor’s degree and 5+ years of progressive electronic health records (EHR) support outcome-based functional capability of an assigned workstream across any phase of EHR implementation
3+ years of direct project management and stakeholder engagement experience supporting EHR activities for a software as a service (SaaS) managed EHR solution
Proven experience working in a clinical environment supporting project management
Proven proficiency with MS Office Suite (Excel, PowerPoint, Project)
Strong organizational, communication, and problem-solving skills
Must be able to obtain a Position of Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting.