RCM Training Coordinator I

Role Overview

• Organizing and conducting training programs for the RCM department
• Conduct and organize training for administrative functions and system applications
• Assist with specific process improvement initiatives within the RCM department
• Work closely with Quality Assurance, RCM Operations, and Process Improvement teams to identify areas of opportunity
• Develop and maintain course curriculum for RCM functions
• Collaborate with Education & Development manager to ensure training effectiveness

Requirements

• Bachelor’s degree in a related field or equivalent experience preferred
• Healthcare industry experience preferred
• Ideal candidate will have experience with professional physician practices in an independent or hospital setting
• AthenaIDX experience preferred
• Knowledge of RCM for physician practices preferred
• Experience in conducting training sessions, and creation of training materials and instructional design or e-learning modules and curriculum using platforms such as Captivate, Articulate, or Camtasia
• Basic knowledge of Windows, Power Point, Teams and Excel or similar programs required
• Intermediate knowledge of Microsoft Word required
• Ability to appropriately and effectively communicate and maintain the integrity of sensitive, detailed information

Benefits

• Eligible for an annual bonus
• Conduct training programs
• Collaborate with teams for process improvement