Define, lead, and scale the end-to-end QA operating model across the product surface.
Manage and develop a growing team of Senior QA Engineers, including performance management, coaching, feedback, and career growth.
Establish clear expectations for quality ownership, execution rigor, and delivery standards across the QA function.
Own regression strategy, release readiness, and quality signoff processes for new features, product changes, and high-risk workflows.
Drive adoption and maintenance of scalable automated test coverage across UI, API, and workflow-level validation.
Introduce and enforce QA standards, processes, and operating rhythms that scale with the team and product.
Own bug triage and defect governance across web applications, APIs, and backend systems.
Serve as the final point of escalation for defect severity, release blockers, and systemic quality issues.
Define and track QA KPIs, including escaped defects, defect aging, time-to-triage, reopen rate, regression suite health, flaky test rate, and release confidence.
Use quality metrics to drive accountability, identify weak points in the system, and improve execution over time.
Guide the team in applying risk-based testing methods that prioritize high-impact, customer-critical, and failure-prone areas.
Maintain a quality philosophy centered on evidence, determinism, traceability, and confidence in system behavior rather than test volume alone.
Contribute directly in targeted areas where hands-on leadership provides the highest leverage, especially in high-risk test strategy, automation direction, defect triage, and release management.
Requirements
10+ years of experience in QA, Quality Engineering, or software quality roles.
4+ years in a leadership or management role within a high-growth SaaS or enterprise software environment.
Strong experience leading QA teams and building durable quality processes. (Non-Negotiable).
Deep expertise in both manual and automated testing architecture.
Strong automation experience across both UI and API testing.
Strong proficiency in at least one automation platform such as Playwright, Cypress, or Selenium.
Coding capability sufficient to write, review, and maintain scalable automated tests.
Strong judgment in test strategy, defect prioritization, and release risk management. (Non-Negotiable).
Strong critical thinking and root-cause analysis skills across complex systems.
Clear ownership mindset and strong execution discipline.
Experience with bug lifecycle management, quality KPIs, regression planning, and release management. (Non-Negotiable).
Comfort operating as a hands-on leader who can balance people management with selective direct involvement in high-priority quality work.
Comfort operating in fast-moving environments with changing priorities and incomplete information.
Experience with healthcare systems, compliance-sensitive software, workflow platforms, or structured documents and data formats such as PDFs, HL7, and FHIR is a plus.
Tech Stack
Cypress
Selenium
Benefits
Enjoy unlimited PTO
Fully covered health insurance (medical, dental, and vision)