Key skills
CommunicationCritical Thinking
About this role
Role Overview
- Support workflow improvements and client communication processes
- Handle sensitive legal and financial information with accuracy and discretion
- Coordinate follow ups with clients and internal team members
- Provide ongoing administrative and procedural support to attorneys
- Track deadlines, court dates, and attorney calendars with precision
- Prepare, format, and organize legal documents and correspondence
- Manage inbound phone calls and client email communications
- Conduct client intake calls and gather accurate and complete case information
- Maintain well organized digital case files and records
Requirements
- Bachelor’s degree (in Law)
- I
- 2 years of experience in the role or similar.
- Strong English communication skills, written and verbal
- Ability to professionally manage high conflict or emotionally charged client interactions
- Highly organized and systems-oriented mindset
- Exceptional attention to detail with strong follow through
- Critical thinking and sound judgment
- Ability to pivot quickly across multiple legal practice areas
- Confident and professional phone presence
- Ability to work independently while collaborating closely with attorneys
- Adaptability in a fast paced and evolving legal environment
Benefits
- Competitive salary
- Paid Time Off
- Annual bonuses
- 100% remote/home-based position
- Full-time, long-term career opportunities
- Parental Leave
- Professional development and training
- Dedicated team support
- Alignment with our clients' core values