Key skills
CommunicationPresentation Skills
About this role
Role Overview
- Manage all aspects of program support for assigned physicians or centers
- Provide medical support to patients and health care providers
- Work directly with the reimbursement specialist to secure funding
- Perform HCP and patient registration activities, according to program protocols
- Administer and adhere to case-management protocols
- Liaise with physicians’ offices, pharmacies, and other parties to provide comprehensive service
Requirements
- High school diploma or equivalent required
- 5+ years of relevant experience in a call-center environment and/or clinical administration
- Exceptional bilingual (English/French) communication (written and verbal), and presentation skills
- Previous experience in case management, patient management, or health services is a strong asset
- Strong business, financial, analytical, and mathematical acumen
- Ability to maintain confidentiality and handle sensitive patient and corporate information appropriately.
Benefits
- Competitive compensation package
- Health insurance
- Paid time off
- Professional development opportunities