Redwood City, California, United States of America
Full Time
2 hours ago
$24 USD
No Visa Sponsorship
Key skills
AICommunication
About this role
Role Overview
Answer all forms of communication, including but not limited to phone, e-mail, text, radio, etc.
Analyze both raw and processed security event data to identify potential security incidents, threats, and vulnerabilities
Communicate effectively with the internal and external teams at the facility to ensure business continuity. Monitor and respond to notifications and alarms from all sources in a timely fashion
Interface with and, at times, manage others in a highly professional setting. Report issues or events utilizing appropriate tools.
Address security/emergency, or other critical operations appropriately. Contacting and communicating with local or remote Emergency Services providers
Research threats and establish responses and best practices for site-specific operations
Document and report incidents or issues related to, but not limited to, security and safety
Work with internal engineering teams to assist in data collection and product testing
Establish efficient workflows and practices for new tools based on the evolving needs and capabilities
Requirements
Excellent oral and written communication skills
Excellent analytical and problem-solving skills
Works well in a team environment as well as independently
Able to communicate effectively between internal and external teams
Willingness and ability to learn new technical skills that will be required to execute procedures and communications properly
Above-average computer proficiency
Strong analytical and problem-solving capabilities
Ability to multitask while remaining detail-oriented
Willingness and ability to learn new technical skills that will be required to execute procedures and communications properly
Willing to sit for extended periods while maintaining a laser focus on acknowledging alerts
Be willing to work flexible shifts throughout the week, but all efforts will be made to accommodate consistent shift schedules
Benefits
Ambient.ai is proud to be an Equal Opportunity Employer.
Ambient does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws.
This role requires U.S. citizenship to meet customer security requirements.