School Finance Consultant

Role Overview

• Own the end-to-end journey for your portfolio of schools, including implementation, training and ongoing account management.
• Deliver onboarding, training sessions (onsite and remote) and account management check ins to ensure schools successfully adopt Compass Billing Management.
• Build strong relationships with school leadership and key stakeholders to support product rollout success and long-term retention.
• Act as a technical lead in Compass product demonstrations to prospective clients where advanced knowledge of Billing processes is required.
• Provide ongoing support via phone, email and in-person engagement when required.
• Capture feedback and partner with the Product team to improve and evolve the billing solution.
• Ensure high levels of customer satisfaction, driving strong adoption, retention and advocacy across your portfolio.

Requirements

• Experience in school finance, accounting or business management, with a strong understanding of billing processes.
• A customer-first mindset, with experience supporting or managing client relationships.
• Strong communication skills, with the ability to explain complex concepts clearly.
• Confidence delivering training sessions and working directly with stakeholders.
• A proactive, problem-solving approach and the ability to work through complex challenges.
• High attention to detail and the ability to see tasks through to completion.

Benefits

• A hybrid working environment, with teams spending three days a week in person at our office hubs.
• Learning and development opportunities, including a dedicated PD budget.
• 24/7 access to our Employee Assistance Program (EAP), including face-to-face, phone and live chat support.
• A parental leave program for both primary and secondary carers.
• A supportive, inclusive culture where your voice is valued and heard.