Key skills
Communication
About this role
Role Overview
- Support brokerage operations by ensuring accuracy, compliance, and coordination
- Review, onboard, and maintain carrier profiles according to compliance standards
- Perform due diligence checks (insurance, authority, safety records, fraud risk indicators)
- Set up and manage carriers across internal systems (TMS and financial platforms)
- Verify and validate carrier rates before invoicing
- Communicate discrepancies with internal teams and ensure resolution
- Provide payment status updates to internal stakeholders
- Maintain and update remittance and payment details
- Provide complete and accurate documentation to the Audit team
- Act as a liaison between Operations, Carrier Procurement, Audit, and Finance
Requirements
- 2+ years of experience in freight brokerage, logistics, or back-office operations
- Strong understanding of carrier onboarding and compliance processes
- Experience working with TMS or financial systems is a plus
- High attention to detail and strong organizational skills
- Ability to manage multiple tasks in a fast-paced environment
- Strong communication and problem-solving skills
- Comfortable working in a fully remote environment
Benefits
- 10+ business days of paid time off
- 15 after 2 years
- 7 days of Public Holidays
- 3 sick leaves
- Equipment provided