Account Executive – Strategic Expansion

Role Overview

• Drive Growth: Identify and capitalize on revenue expansion opportunities within high-potential enterprise accounts, driving consistent growth.
• Collaborate Cross-Functionally: Work closely with technical, product, and marketing teams to deeply understand customer needs and deliver tailored, value-driven solutions.
• Lead Discovery: Conduct comprehensive discovery sessions with existing customers to uncover additional use cases and opportunities for cross-sell and up-sell initiatives.
• Build Relationships: Cultivate and strengthen relationships with key stakeholders within customer organizations, including C-level executives and technical teams, ensuring alignment and satisfaction. Develop strong relationships with partner organizations to foster collaboration and drive mutual success.
• Strategic Account Planning: Develop and implement strategic account plans focused on customer satisfaction, retention, and growth, aligning customer goals with Fivetran’s offerings.
• Advocate for Customers: Serve as the voice of the customer within Fivetran, advocating for their needs and driving product enhancements that meet market demands.
• Pipeline Management: Accurately forecast expansion revenue and maintain clear visibility into performance through active management of your sales pipeline.
• As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process.

Requirements

• Experience: Enterprise software sales experience, with a strong track record in customer expansion and account management.
• Communication: Exceptional communication skills, with the ability to influence, negotiate, and engage multiple stakeholders in a value-driven sales process.
• Industry Knowledge: Extensive knowledge of the data technology landscape, with a focus on solution-based selling.
• Revenue Growth: Proven ability to identify and capitalize on expansion opportunities, driving revenue growth within existing accounts.
• Organization: Exceptional organizational skills, with a focus on building and executing long-term strategic account plans.
• Strategic Vision: A strategic thinker who can articulate customer needs and align them with Fivetran’s offerings.
• Problem Solving: A resilient, proactive problem solver with the ability to overcome challenges creatively.
• Customer-Centric: High energy, enthusiasm, and a customer-first mentality.
• Relationship Building & Collaboration: Proven ability to build strong relationships with customers, partners, and internal stakeholders, fostering collaboration to deliver maximum value and ensure alignment with customer objectives
• Technical Background: Experience with data integration, databases, ETL, or business intelligence technologies is a strong plus.

Tech Stack

• ETL

Benefits

• 100% employer-paid medical insurance*
• Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
• RSU stock grants*
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team-building activities
• Monthly cell phone stipend
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.