Lead localization transformation, evolving from traditional processes to AI-powered, scalable workflows
Design and implement AI-driven localization strategies, including LLM-based translation and automated QA to accelerate speed-to-market
Own and define the long-term localization technology roadmap, including TMS assessment, AI tooling, and system integrations
Play a key change management role, driving adoption of AI workflows and modern practices across a well-established but evolving localization function
Work hands-on to modernize processes and directly shape how localization is executed day-to-day
Support and grow an international business operating in 25+ languages, balancing quality in core markets with scalable, cost-efficient expansion
Partner closely with Product, Engineering, and Marketing to embed localization early into the development lifecycle and improve global user experience
Lead and mentor a hybrid team of Localization PMs and Language Specialists, while fostering a culture of experimentation, learning, and innovation
Establish modern quality frameworks that combine AI efficiency with human expertise for high-impact content
Manage external vendors and LSPs, optimizing partnerships for performance, scalability, and cost-effectiveness

Strong experience in localization, ideally including a leadership role
Proven experience managing large-scale, multi-language localization programs (10+ languages; experience scaling to 25+ is a strong plus)
Hands-on expertise with modern TMS platforms and integrating them into product and engineering workflows via APIs/GitHub
Demonstrated success implementing AI-driven localization workflows, including LLMs (e.g., GPT, Claude, Gemini) and Neural Machine Translation (NMT/MLT) in production environments
Strong track record of driving cost efficiencies and scalability through automation, process optimization, and strategic vendor management
Experience defining and tracking key localization metrics such as throughput, cost-per-word, quality scores, and localized user engagement/NPS
Proven ability to lead teams through transformation, supporting linguists and stakeholders in adopting AI-enabled tools and workflows
Strategic mindset with experience owning localization roadmaps, influencing cross-functional stakeholders, and driving organizational change
Comfortable operating in high-autonomy roles, with a proactive, entrepreneurial approach to problem-solving and execution
Excellent communication and stakeholder management skills, with the ability to align product, engineering, and content teams around localization goals

People-first culture – Be part of a team that values authenticity, champions collaboration, and supports each other—no egos, just teamwork. Work alongside top talent from around the world in an inclusive space where different perspectives fuel our best ideas.
Unlock potential – Push boundaries, take ownership, and experiment with the latest technologies as we enhance our AI First Vision. We empower bold ideas that drive real change.
We’ve got you – Your well-being matters. Enjoy flexible hours, wellness perks and SWAG. Think performance-based bonuses, 28 paid leave days, well-being days, compassionate leave, and even pawternal leave—because we take care of ourselves and our people.
Grow with us – Whether through mentorship, coaching, or internal mobility, we invest in helping you unlock your potential. Open, honest feedback and clear communication are at our core. We grow together through trust and accountability.
Packed with purpose – Help 100,000+ small and medium-sized businesses grow and succeed while doing meaningful, customer-driven work

Localisation Manager

Key skills