Solutions Consultant

Role Overview

• Providing technical assistance working closely and interfacing with sales, support, and product teams; assistance with solution discovery & definition, ‘Proof of Value’ delivery, technical solution proposals, product presentations & demos, RFx responses.
• Identifying & qualifying new opportunities working closely with sales and other Cifas teams to onboard new members and new Cifas product customers.
• Working closely with the Membership team, to identify new opportunities and deliver a smooth engagement process and onboarding experience.
• Liaising with the Member Onboarding team to support activities and complex opportunities.
• Assisting Sales & Marketing with GTM propositions for both direct members & partner channels.
• Assisting with the technical design, implementation and support of Cifas solutions.
• Accurately scoping, defining and pricing bespoke project work.
• Providing insight and updating training to the Sales and onboarding Teams
• Representing Cifas at exhibitions, conferences, or promotional events, to grow awareness of Cifas and attract new members.
• Acting as the primary technical and solution advisor to prospective members, managing stakeholder expectations and guiding customers through discovery, Proof of Value and decision‑making.
• Translating Proof of Value findings into clear business outcomes, supporting customer decision‑making and internal commercial alignment.
• Ensuring effective handover of agreed solution design into onboarding and delivery teams, with clear scope, assumptions and success criteria.

Requirements

• Experience of implementing SaaS solutions
• Ability to read REST API documentation
• Ability to design, develop and maintain SQL reports, dashboards, and data visualisations for internal and external stakeholders
• A ‘can do’ solutions focused approach, resourceful and works to make things happen, taking others along with them.
• Creative and analytical thinking style, applying tenacity in the face of obstacles
• Excellent interpersonal and negotiation skills with the ability to persuade influence and, when appropriate, challenge with tact and diplomacy.
• A relentless drive to improve performance and deliver outstanding results through more effective ways of working.
• Excellent communication approach with engaging written skills, works effectively within a team, understands the impact of own actions on colleagues.
• High level of personal integrity, who displays respect and empathy for others and is consistent, open and honest.
• The ability to work professionally to deadlines and work collaboratively in a team environment.
• Excellent skills in Microsoft applications, including Excel, Outlook and Teams

Tech Stack

• SQL

Benefits

• Remote working with approximately 2 days a month in the London office, although there will be a requirement to attend conventions, forums and events
• Generous annual leave, plus bank holidays
• Private healthcare
• Excellent pension package through salary sacrifice
• Personal and professional growth
• Employee wellbeing – Wellbeing breaks, wellbeing hub access including exercise programmes, meditation guides, sleep stories and yoga.
• Innovative ways to give back as part of our commitments under our Corporate Social Responsibility.