Senior Delivery Manager

Role Overview

• Manage the full project life cycle ensuring that project scope, milestones, and deliverables meet the needs of the project stakeholders
• Act as a thought partner to stakeholders, challenging requirements, identifying gaps, and proposing improved approaches where needed
• Assess and identify the potential risks that may affect each project and implement strategies for its mitigation
• Build relevant project documents (charter, scope, project plans, status reporting, RACI, RAIDs, or others) following Farfetch's Delivery Management Framework throughout the project lifecycle
• Identify, define and track meaningful success metrics (KPIs) to measure impact and inform decision-making
• Closely work with tech teams members (architecture, engineering, product, QA's, etc) to ensure the successful delivery of the initiatives, tracking progress, monitoring risks and managing dependencies
• Evaluate all deviations and propose improvement plans/actions and measure activity performance against the baseline plans
• Keep an effective communication during the whole project
• Manage top management stakeholders, both from tech areas and business areas
• Contribute to continuous improvement of delivery practices, bringing best practices from high-performing environments.

Requirements

• A professional with, at least 5, years' experience in Delivery Management
• Experienced in high-performance environments (e.g. Big Tech or similar scale/complexity), with exposure to complex, cross-functional initiatives
• Able to manage multiple projects/deadlines, identifying the necessary steps and moving forward through completion
• Able to easily build relationships with the different players of the tech and business areas, at different levels of the organization
• A professional with good attention to detail, an ability to assimilate, sort through and aggregate complex information
• Strong critical thinking and problem-solving skills, with the ability to break down ambiguity and propose structured solutions
• Comfortable challenging the status quo in a constructive and collaborative manner
• Strong stakeholder management skills, including the ability to influence senior stakeholders and support decision-making
• A professional fluent in both Portuguese and English.

Benefits

• Health insurance for the whole family, flexible working environment and well-being support and tools
• Extra days off, sabbatical program and days for you to give back for the community
• Training opportunities and free access to Udemy
• Flexible benefits program.