Cloud Operations Lead – Managed Services

Role Overview

• Ensure projects are delivered on time, at the highest quality standards while exceeding client expectations.
• Design and implement complex, mission-critical transformational enterprise-grade technical solutions for clients.
• Build and maintain strong client relationships, drive business growth, and identify opportunities for upselling and cross-selling.
• Develop high quality deliverables and presentations for Client engineering teams and senior leaders, this can include both technical and non-technical documentation.
• Collaborate with clients to understand their technical challenges and develop tailored solutions to address their needs.
• Create and present solution designs, options, ideas, and innovations to clients’ senior leadership teams.
• Develop and maintain Technical Roadmaps and Innovation Plans for supported Solutions.
• Establish project estimates and plans, identify risks and mitigations, oversee development and delivery of technical solutions.
• Provide mentorship, coaching, and professional development opportunities to team members, empowering them to grow and excel in their roles.
• Actively lead collaboration within our technical communities.

Requirements

• Experience and ability to “jump on a whiteboard” in front of a customer to develop a solution to a business / technology goal or challenge.
• Strong consulting and business acumen.
• 15+ years of IT experience and 10+ years of Cloud, DevOps, and Automation experience.
• Multiple certifications such as AWS Solutions Architect Pro, AWS DevOps Engineer Pro, Microsoft Azure Solutions Architect Expert, Azure DevOps Engineer Expert, Terraform Associate, etc.
• Hands-on experience designing and implementing Platform core services around Compute, Storage, Networking, Databases, Containers, Security, Identity, etc.
• Experience with organizational adoption of transformational initiatives such as Platform Engineering, DevOps, DevSecOps, Cloud Transformation/Migration, Application Modernization
• Hands-on experience with IaC and Automation tools such as: Terraform, Ansible, ARM, CloudFormation.
• Experience with using and managing deployment services such as Harness, GitHub, Ansible, Jenkins, etc. Knowledge and usage of git branching strategies is required.
• Hands-on and expert-level experience in programming with Java, Python or any development language.
• Experience with SDLC, containers and Kubernetes in a Cloud environment.
• Excellent written & verbal communication and interpersonal skills.
• Knowledge of modern cloud-native application design principles, DevSecOps, Infrastructure as Code (IaC), and CI\CD Pipelines.
• Knowledge of enterprise organizations across multiple industries and inner IT functions (e.g. Enterprise Architecture, Operations).

Tech Stack

• Ansible
• AWS
• Azure
• Cloud
• Java
• Jenkins
• Kubernetes
• Python
• SDLC
• Terraform

Benefits

• Medical, Dental, and Vision Insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave
• Plus more! See benefits https://www.aheadbenefits.com/ for additional details.