Senior AI & Utilization Management Product Manager

Role Overview

• Define and evolve product roadmaps, requirements, and success metrics grounded in user insights, healthcare domain understanding, and data
• Lead discovery and delivery efforts that translate validated user needs into meaningful clinical, operational, and customer outcomes
• Drive the integration of AI/ML capabilities to automate clinical documentation extraction, summarization, and decision support
• Collaborate with data science and engineering teams to develop and refine AI models that assist with medical necessity determinations
• Design intelligent workflows that surface relevant clinical information and reduce manual chart review time
• Evaluate emerging AI technologies and vendors to inform build-vs-buy decisions
• Own product direction and the end-to-end lifecycle for a major product line or module from discovery through delivery and outcome measurement
• Drive cross-functional alignment by clarifying goals, framing trade-offs, and grounding decisions in data across engineering, design, and partner teams
• Measure and optimize product performance by defining KPIs, monitoring results, and iterating based on insights and feedback
• Partner closely with Customer Support, Implementation teams, and Clinical SMEs to support adoption, usability, and customer outcomes
• Identify and advance opportunities for improvement and innovation informed by customer needs, market trends, and evolving healthcare models
• Model strong product practices and elevate execution quality through influence, feedback, and shared standards.

Requirements

• 7–10 years of product management experience, including ownership of complex product areas in health tech, healthcare IT, or similarly regulated domains
• Demonstrated ability to own and deliver products end-to-end in complex, regulated environments, from discovery through launch and iteration
• Strong understanding of healthcare ecosystems, including clinical workflows, customer segments, and regulatory context
• Proven experience applying hypothesis-driven discovery and outcome-oriented development to drive meaningful product decisions
• Deep familiarity with healthcare security, privacy, and compliance standards, and experience embedding these considerations throughout the product lifecycle
• Strong product judgment and analytical skills, with the ability to translate domain complexity into clear priorities, trade-offs, and measurable outcomes
• Excellent communication and stakeholder leadership skills, with a track record of influencing cross-functional teams without direct authority
• Experience working closely with cross-functional teams including Engineering, Design, Data, and customer-facing partners in fast-paced environments
• Experience building SaaS products in healthcare, with exposure to analytics, AI-enabled features, or population health solutions preferred

Benefits

• Remote-first environment with company provided computer
• Thirteen paid holidays per year (average)
• Medical, dental and vision coverage with multiple levels of coverage
• HSA, FSA and Dependent Care accounts
• Short-term and Long-term disability
• Life and accidental death insurance
• Discounted voluntary benefits, such as additional life insurance
• Employee Assistance Program
• Paid Parental Leave
• Flexible vacation time
• 401(k) with employer matching and immediate vesting