EHR Associate Analyst

Role Overview

• Assist in the development, support, functionality roll, and long-term support of the Epic Electronic Health Record (EHR) system and other supporting IT systems.
• Optimizing workflow processes through building applications that are tailored to meet the needs.
• Serve as the subject matter expert for the EHR system capabilities and functional use.
• Assist in the implementation, testing, go-live, and long-term support.
• Design, configure, test, debug, document, and maintain programs/applications.
• Apply detailed knowledge of system functionality to the implementation of new applications and modules.
• Drive testing, training and other organizational needs around key IT systems.
• Use technical and analytical skills to determine best approaches to tailoring the system to meet Habitat Health’s goals of standardization across the health system.
• Build and configure systems to meet requirements, using available application tools.
• Create documentation of business requirements, current and future state workflows, and any custom build as appropriate.
• Manage small and medium sized projects with minimal managerial oversight.
• Develop strong relationships with end user communities, customers, and business partners.
• Respond to issues reported by users; conduct research and resolve issues in a timely fashion.
• Manage Epic community connect vendor (OCHIN) to track issues, maintenance, enhancements and other changes to Epic system.
• Review release notes to stay on top of upcoming changes, working with internal stakeholders to prioritize and time implementation of new functionality.

Requirements

• Previous healthcare IT or other relevant experience.
• Epic certification in area of support or certification within 3 months of hire
• Excellent analytical, technical, and organizational skills demonstrated through prior healthcare IT experience
• Ability to learn new vendor applications quickly and utilize application tools to tailor system to meet user requirements
• Excellent oral and written communication skills
• Ability to work independently and as a team member across multiple teams
• Ability to develop, document and ensure adherence to technical standards
• Ability to independently research and perform analysis to resolve complex issues
• Must be self-motivated, detail-oriented and able to manage one’s own work independently in a fast-paced environment with changing priorities
• Proficient in the use of Microsoft Office tools
• Must be a team player and demonstrate interest in a longer-term role

Benefits

• medical/dental/vision insurance
• short and long-term disability
• life insurance
• flexible spending accounts
• 401(k) savings
• paid time off
• company-paid holidays