Key skills
Open SourceAIArtificial IntelligenceMachine LearningMLMLOpsGitVersion ControlAgile
About this role
Role Overview
- Work closely with content strategists, documentation program managers, engineering project teams, support teams, and other stakeholders to create and maintain high-quality documentation
- Prioritize and deliver customer-focused documentation aligned to established processes
- Provide feedback to other technical writers to improve the quality and consistency of our content
- Work with quality engineering (QE) and development to improve the accuracy of your documentation
- Address customer feedback, and promote continuous improvement of the documentation experience
- Contribute to the achievement of team goals through completion of tasks
- Learn to use our internal documentation toolchain, including the publishing platform and issue tracking tools
- Keep up to date on changes to our offerings, customer use cases, support issues, and business strategy
- Devote time to research and increase your understanding of your product area, including related trends and topics in artificial intelligence (AI), machine learning (ML), and machine learning operations (MLOps)
Requirements
- Experience with the software development lifecycle
- Familiarity with structured, topic-based authoring, information architecture; experience with DITA is a big plus
- Ability to collaborate in a global team environment
- Familiarity with version control systems and Git
- Knowledgeable of Agile and rapid iteration releases
- Demonstrated success taking accountability for project prioritization, execution, and completion
- Knowledge of AI, ML, and MLOps concepts and technologies
- Familiarity with upstream open source communities
Tech Stack
- Open Source
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account
- healthcare and dependent care
- Health Savings Account
- high deductible medical plan
- Retirement 401(k) with employer match
- Paid time off and holidays
- Paid parental leave plans for all new parents
- Leave benefits including disability, paid family medical leave, and paid military leave
- Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!