HR and Payroll Support

Role Overview

• Serve as a primary point of contact for all employee HR inquiries related to policies, benefits, payroll, and compliance
• Maintain accurate and up-to-date employee records, onboarding documentation, and HR compliance files
• Support employee relations by ensuring timely communication, thorough documentation, and consistent follow-through
• Ensure HR processes are aligned with federal and state employment regulations
• Assist in developing and maintaining HR policies, procedures, and internal documentation
• Process biweekly US payroll accurately and on schedule using Paylocity or equivalent payroll platform
• Review and audit timesheets, resolve discrepancies, and ensure correct coding of hours, PTO, overtime, and adjustments
• Coordinate with leadership on payroll-impacting changes including new hires, terminations, promotions, and compensation updates
• Maintain strict confidentiality and handle all payroll data with the highest level of discretion
• Generate payroll reports and provide summaries to leadership as needed
• Assist employees with benefit enrollment, life event changes, and general benefit inquiries
• Coordinate annual open enrollment activities and ensure accurate data entry into benefits platforms
• Communicate benefit plan updates, deadlines, and changes clearly to employees
• Ensure ongoing compliance with benefit plan requirements and applicable regulations
• Manage the recruiting lifecycle including job postings, applicant screening, interview scheduling, and candidate communication
• Utilize Paylocity to streamline scheduling, reminders, and feedback collection throughout the hiring process
• Partner with the Operations Director to move candidates through the pipeline efficiently and on schedule
• Support new hire onboarding by preparing documentation, coordinating system access, and organizing orientation logistics
• Build and maintain provider schedules across multiple locations, ensuring accuracy and adequate coverage
• Coordinate schedule changes, time-off requests, and coverage needs with providers and leadership
• Ensure schedules are accurately maintained in Paylocity, Athena, and Clarus
• Communicate schedule updates promptly to internal teams to support staffing and patient flow
• Provide high-level administrative support to the CEO and leadership team, including calendar management, meeting coordination, and agenda preparation
• Manage communication flow by drafting correspondence, organizing information, and ensuring timely follow-up on action items
• Support leadership with project coordination, deadline tracking, and maintaining organized documentation
• Assist with presentations and confidential materials as needed

Requirements

• Strong, demonstrable experience processing US payroll — this is a core requirement of the role
• Excellent English communication skills, both written and verbal — you will interact regularly with employees, leadership, and external contacts
• Solid understanding of US federal and state payroll regulations, tax withholding, and wage compliance
• Strong organizational skills with the ability to manage multiple competing priorities simultaneously
• High attention to detail and accuracy across all HR, payroll, and administrative tasks
• Proven ability to maintain confidentiality and handle sensitive employee and financial information with discretion
• Experience with HR or payroll platforms — Paylocity experience is highly preferred